Methodological Approaches to Assessing the Quality of an Organisation’s Performance

Ensuring the quality of various processes is essential to effective functioning an organisation. One way achieve this assess organisation’s performance. This process involves both self-assessment and external evaluation, which are carried out using different methodological approaches evaluation. It should be stressed that outcome assessment also depends on choice a approach its correct use from perspective. The aim paper present assessing organisational focuses action research as evaluation case studies showing how two closely interrelated they can used more frequently successfully in management research.